Got Questions?

We offer three main service categories: Virtual Assistant Services (administrative support, customer service, data entry, social media management), Call Center Solutions (inbound/outbound calls, lead generation, customer support), and Credit Repair Services (credit analysis, dispute management, financial coaching). Each service is customized to meet your specific business needs.

Getting started is easy! First, contact us through our website or phone to schedule a free consultation. We'll discuss your needs and recommend the best solutions. Once we agree on the scope and pricing, we'll create a customized service plan and assign your dedicated team. Most clients are up and running within 3-5 business days.

We offer flexible pricing based on your specific needs. Our virtual assistant services start at $15/hour, call center solutions begin at $20/hour, and credit repair services start at $99/month per client. We also offer package deals and volume discounts for larger projects. Contact us for a personalized quote based on your requirements.

Yes! We provide 24/7 emergency support for all our clients. Our regular business hours are Monday-Friday 9AM-6PM EST, and Saturday 10AM-2PM EST. For urgent matters outside these hours, our emergency support team is available to ensure your business operations continue smoothly.

Our virtual assistants can handle a wide range of tasks including: administrative support (scheduling, email management, data entry), customer service (chat support, order processing), social media management, content creation, research, bookkeeping, and more. We match VAs with specific expertise to your needs.

We use your preferred communication channels including email, Slack, Microsoft Teams, phone calls, and video meetings. Your VA will provide daily/weekly reports and is available during agreed-upon hours. We also provide a project management dashboard for tracking progress and sharing files.

Absolutely! We offer both dedicated and shared virtual assistant options. A dedicated VA works exclusively for your business and becomes an extension of your team. They learn your processes, preferences, and business culture. For smaller businesses, shared VAs can be cost-effective while still providing personalized service.

We provide comprehensive call center solutions including inbound customer support, outbound sales calls, lead generation, appointment setting, order processing, technical support, and survey campaigns. Our agents are trained in your specific industry and use your preferred scripts and processes.

Quality is our priority. All agents undergo extensive training specific to your business. We monitor calls regularly, provide ongoing coaching, and use quality scorecards. You receive detailed analytics, call recordings (when permitted), and regular performance reports. Our quality assurance team ensures consistent, professional service.

Yes, we integrate with most CRM systems, helpdesk software, and business applications including Salesforce, HubSpot, Zendesk, and many others. Our technical team handles the setup process, ensuring seamless data flow between systems. This allows for better customer experience and accurate reporting.

Our credit repair process includes: 1) Comprehensive credit report analysis from all three bureaus, 2) Identification of inaccurate, outdated, or unverifiable items, 3) Strategic dispute letters to creditors and bureaus, 4) Ongoing monitoring and follow-up, 5) Financial coaching to help maintain improved credit. Most clients see improvements within 30-90 days.

Results vary by individual situation, but our clients typically see 50-150 point improvements in their credit scores within 6-12 months. We focus on removing inaccurate items, negotiating payment plans, and providing education for long-term credit health. We cannot guarantee specific results, but our success rate is over 85%.

Yes, credit repair is completely legal and regulated by the Credit Repair Organizations Act (CROA). We only use legal, ethical methods to dispute inaccurate information. We're fully licensed and bonded, and we provide all required disclosures. You have the right to cancel within 3 days, and we never charge upfront fees before services are performed.